Frequently Asked Questions

How do I know the wand is operating?

The wand provides several indications it is correctly operating:

  • An audible chime will sound when the wand is turned on.
  • The ring-shaped status LED around the on/off button will provide a visual indication by turning bright white.
  • The UVC LEDs will emit a purple-like glow—providing another visual indication.
  • When turned on and operating, the wand will make an audible sound like the motor of a fan.
  • As an additional safety feature, if the wand accidentally turns upside down, it will automatically shut off by first making a chime sound, then disabling the UVC LEDs and fan sound. Simultaneously, the ring-shaped status LED around the on/off button will change from bright white to a soft white.

Does the wand really disinfect?

Yes. We had an independent laboratory here in the USA test the wand’s ability to disinfect and you can see that report here.


What is UV/ ultraviolet/ UVC?

UVC light attacks bacteria and viruses at the molecular level by destroying the DNA and RNA of the microbe—preventing it from being able to reproduce or infect you (1). The EPA has deemed it a safe and effective way to disinfect. Research shows that organisms like viruses and bacteria react to UVC wavelengths with the most reactive wavelength at 260nm (2) which is used by the Germinator.


Does ultraviolet / UV light kill coronavirus / COVID-19? Does UVC kill it?

For years, UVC has been used worldwide for multiple forms of disinfection. In the current pandemic of coronavirus / COVID-19, UVC is being used yet again to disinfect.


Where can I use the Germinator?

The user friendly, lightweight, and portable wand is perfect for home, office or on the go. Use the included bag to stow the wand, charging cable and UV protective glasses in a purse, backpack, briefcase, diaper bag or carry on. When folded, the UVC LED modules are safely protected from damage.


How do I use the Germinator?

Always use the wand as directed. Follow the instructions in our user manual here.


Is the Germinator FDA registered?

The FDA considers all radiation-emitting devices, such as the Germinator, to be medical devices. As such, all medical devices must be registered with the FDA. The FDA registration number for the Germinator is 3016118232.


Does the Germinator have an EPA Establishment Number?

Yes. The EPA Establishment Number for the Germinator is: 95175-CHN-1


Is the Germinator wand safe to use?

The Germinator is safe to use when used as directed. There are multiple safety features designed and built into the Germinator to provide extra protections. There are some of the precautions you should always follow: Use this device for its intended purpose only and as described in the instruction manual. Do not use UVC light on skin or eyes. Wearing of the anti-UV goggles is required at all times of operation. This product is not safe for children.


Does the Germinator wand harm surfaces like countertops, desks, office equipment, cell phones, car interiors, mail, wallets/purses/backpacks, or other similar items?

No. The UVC light emitted by the Germinator will not damage, change, or alter the surfaces you are disinfecting. However, it cannot be used on skin or eyes because harm can occur.


Why do l need to wear the glasses?

The safety glasses included with the Germinator are made of a poly carbonate resin that naturally blocks UVC light including the type used by the Germinator. UVC light can damage eyes which is why we include the safety goggles.


Why can I still see the purple light even when I wear the glasses?

Purple light is part of the visible light spectrum and is safe for eyes. UVC light is not visible to the human eye and is not safe for eyes. The Germinator uses both purple light and UVC so you can see where the wand is aiming and can tell it is on. When wearing the safety glasses you can still see all visible light, such as purple, while blocking the UVC light.



RESOURCES


INDEPENDENT TESTING

USER MANUAL

FDA registration number: 3016118232
EPA Establishment Number: 95175-CHN-1